Browser-based applications built for real use.
Web applications for customers, staff, and partners, designed around the workflows they support and built to be maintained.
Spreadsheets and email can only carry a process so far.
Many processes outgrow shared files long before the business replaces them.
- 01
Data lives in files
Information is spread across spreadsheets and inboxes.
- 02
Access is hard to control
Sharing files means sharing more than intended.
- 03
Updates are manual
Status changes depend on someone remembering to update a sheet.
- 04
Scaling breaks it
What worked for five users fails at fifty.
A purpose-built web application gives each person the right view of the right data.
Applications we can build.
- 01
Internal tools
Applications for staff to manage records, tasks, and workflows.
- 02
Customer portals
Secure areas where customers view and manage their information.
- 03
Dashboards and reporting
Views that turn operational data into usable summaries.
- 04
Booking and scheduling
Systems for appointments, reservations, and resource allocation.
- 05
Admin panels
Back-end interfaces to manage content, users, and settings.
- 06
Workflow applications
Approval flows, task routing, and status tracking.
How web Application Development is delivered.
Six stages from first conversation to ongoing improvement, each mapped to the RightBPO Build · Operate · Automate · Grow framework.
Integrate. Connect authentication, data sources, and third-party services.
Automate- 01
Discover
BuildUnderstand users, workflows, data, and current tools.
- 02
Design
BuildDefine screens, data model, permissions, and architecture.
- 03
Build
BuildDevelop the application in testable increments.
- 04
Integrate
AutomateConnect authentication, data sources, and third-party services.
- 05
Launch
OperateDeploy to production with documentation and handover.
- 06
Evolve
GrowMaintain and extend based on usage and feedback.
The technology should fit the problem.
The stack is chosen for the workflow, the team that will maintain it and the systems it has to connect to.
Interface
- Responsive web UI
- Forms
- Dashboards
Application
- Business logic
- Roles and permissions
- Workflows
Data
- Database
- Reporting
- Import and export
Infrastructure
- Hosting
- Deployment
- Monitoring
- Backups
We start with the workflow, not the code.
A web application should fit the task the user is trying to complete. We map the workflow first and design the screens around it.
- 01Map the workflow first.
- 02Design roles and permissions early.
- 03Build in small, testable increments.
- 04Integrate existing systems deliberately.
- 05Document what is delivered.
- 06Plan hosting and upkeep with the build.
Applications can take over the manual steps around them.
Once the core workflow lives in an application, notifications, approvals and data exchange with other tools can be added. Each is assessed for value; not every application needs them.
- 01Identify
- 02Simplify
- 03Connect
- 04Automate
- 05Optimize
- Email notifications
- Approval steps
- Report exports
- Data imports
- Third-party service connections
- Audit history
Who needs more than a website.
Operations teams
Replacing spreadsheet-based processes.
Service businesses
Offering clients a portal or booking system.
Startups
Building the first version of a product.
Established companies
Modernizing legacy internal tools.
Choose between a new build, a rebuild or ongoing development.
- 01
New Application
Build a new web application from requirements.
- 02
Rebuild
Replace a legacy tool with a modern one.
- 03
Dedicated Team
A team working on an ongoing roadmap.
- 04
Maintenance and Growth
Support and extend a live application.
Software is more than a launch.
Build.
Design and build the application around the workflows and roles you define.
Operate.
Host, monitor and support the live application, or hand it over with documentation.
Automate.
Add notifications, approvals and data exchange where they save manual work.
Grow.
Extend features and users based on how the application is used.
More than code.
What’s included depends on project scope. A typical engagement can cover some or all of the following.
Discovery
- Requirements
- User flows
- Scope
Design
- Wireframes
- UI design
- Data model
Engineering
- Application code
- APIs
- Integrations
Launch
- Deployment
- Documentation
- Handover
Frequently asked questions.
A website mainly presents information. A web application lets users perform tasks, manage data, or complete workflows.
Yes. Applications are built to be responsive. Native mobile apps are covered under Mobile App Development.
Usually, through APIs, imports, or custom connectors.
Ownership terms are agreed in the engagement agreement.
Yes, including hosting, monitoring, and further development.
A description of the process, who will use the application, the files or tools it would replace, and any systems it must connect to.