Managed Technology

Hosting that someone actually looks after.

Managed hosting environments with configuration, performance tuning, backups, monitoring, and technical support.

Environments · Configuration · Performance · Backups · Support
/ The problem

Cheap hosting costs time in other ways.

Unmanaged hosting leaves configuration, updates, and incidents to you.

  1. 01

    Slow or unstable sites

    Poor configuration affects performance.

  2. 02

    Updates fall behind

    Server software is not maintained.

  3. 03

    Backups are unclear

    Recovery is untested.

  4. 04

    Support is generic

    Help does not know your setup.

A managed environment gives a named team responsibility for hosting health.

/ What we manage

Hosting services we can provide.

  • 01

    Environment setup

    Configuring servers for your application.

  • 02

    Performance tuning

    Caching and configuration.

  • 03

    Security updates

    Applying updates and patches.

  • 04

    Backups and recovery

    Scheduled backups with restore testing.

  • 05

    Monitoring

    Availability and resource checks.

  • 06

    Technical support

    Help for hosting-related issues.

/ Our process

How managed Hosting is delivered.

Six stages from first conversation to ongoing improvement, each mapped to the RightBPO Build · Operate · Automate · Grow framework.

Stage 04

Migrate. Move the site or application.

Build
  1. 01

    Assess

    Build

    Review the application and requirements.

  2. 02

    Design

    Build

    Plan the environment.

  3. 03

    Provision

    Build

    Set up and configure.

  4. 04

    Migrate

    Build

    Move the site or application.

  5. 05

    Operate

    Operate

    Monitor, update, and support.

  6. 06

    Review

    Grow

    Tune capacity and cost.

/ Technology

The environment decides the approach.

Coverage, monitoring, and response expectations are defined for your environment before the engagement begins.

01

Compute

  • Servers
  • Containers
  • Scaling options
02

Delivery

  • CDN
  • Caching
  • SSL
03

Protection

  • Backups
  • Firewall rules
  • Updates
04

Observability

  • Monitoring
  • Alerts
  • Logs
/ Built around the business

We start with what the business depends on.

Hosting is more than a server. We configure, monitor, and support the environment so you do not have to.

  • 01Know what you run.
  • 02Document access and configuration.
  • 03Monitor before it breaks.
  • 04Keep things updated.
  • 05Plan for recovery.
  • 06Improve over time.
/ Beyond fixing things

Routine technology work benefits most from automation.

Health checks, alerts, and routine maintenance can be automated so issues are caught earlier and handled consistently. Judgement-based decisions stay with people.

  1. 01Identify
  2. 02Simplify
  3. 03Connect
  4. 04Automate
  5. 05Optimize
  • Uptime monitoring
  • Automated backups
  • Alerting
  • Patch scheduling
  • Log monitoring
  • Certificate renewals
  • Ticket routing
  • Performance dashboards
Business Automation →
/ Who we help

Built for businesses in these situations.

01

Businesses with business-critical sites

Needing reliability.

02

Teams without sysadmins

Needing hosting expertise.

03

E-commerce sites

Needing stable performance.

04

Application owners

Needing environment support.

/ How we can work together

Choose how much you want us to manage.

Discuss Your Project →
  1. 01

    Hosting Setup

    Provision and migrate.

  2. 02

    Managed Hosting Plan

    Ongoing management.

  3. 03

    Performance Project

    Tune an existing environment.

  4. 04

    Full Technology Management

    With monitoring and support.

/ The RightBPO model

Managing technology is more than keeping it on.

01Connected

Build.

Set up documentation, access, and baseline controls for managed Hosting.

02This service

Operate.

Run managed Hosting day to day with monitoring, maintenance, and support.

03Connected

Automate.

Automate routine checks and maintenance around managed Hosting.

04Connected

Grow.

Improve reliability and performance of managed Hosting over time.

/ What you get

More than fixes.

What’s included depends on the scope and environment. Coverage and response expectations are agreed up front.

01

Setup

  • Environment
  • Configuration
02

Protection

  • Backups
  • Updates
03

Monitoring

  • Alerts
  • Health checks
04

Support

  • Support channel
  • Review notes
/ Frequently asked questions

Frequently asked questions.

/ Managed Hosting

Need managed Hosting? Let’s scope it together.

Tell us what you need, where you are today, and what you want to improve. We’ll help define the right scope and approach.