Managed Technology

Your domain and email, set up and kept in order.

Domain registration support, DNS configuration, and business email setup, migration, and ongoing administration.

Domains · DNS · Business email · Migrations · Renewals
/ The problem

Domain and email problems stop the business.

A lapsed domain or misconfigured email affects customers immediately.

  1. 01

    Unknown ownership

    Nobody is sure who controls the domain.

  2. 02

    Missed renewals

    Domains expire unnoticed.

  3. 03

    Email delivery issues

    Messages land in spam.

  4. 04

    Messy accounts

    Mailboxes are unmanaged.

Careful setup and tracking prevent avoidable outages.

/ What we manage

Domain and email services we can provide.

  • 01

    Domain management

    Registration support and renewal tracking.

  • 02

    DNS configuration

    Records for web, email, and verification.

  • 03

    Business email setup

    Mailboxes on a professional platform.

  • 04

    Email authentication

    SPF, DKIM, and DMARC configuration.

  • 05

    Mailbox migration

    Moving email between providers.

  • 06

    Account administration

    Adding and removing users.

/ Our process

How domain & Business Email is delivered.

Six stages from first conversation to ongoing improvement, each mapped to the RightBPO Build · Operate · Automate · Grow framework.

Stage 04

Migrate. Move mail and settings.

Build
  1. 01

    Audit

    Build

    Document domains, DNS, and email.

  2. 02

    Plan

    Build

    Plan changes and cutover.

  3. 03

    Configure

    Build

    Set up DNS and mailboxes.

  4. 04

    Migrate

    Build

    Move mail and settings.

  5. 05

    Administer

    Operate

    Manage users and renewals.

  6. 06

    Review

    Operate

    Check deliverability and records.

/ Technology

The environment decides the approach.

Coverage, monitoring, and response expectations are defined for your environment before the engagement begins.

01

Domains

  • Registrar
  • Renewals
  • Contacts
02

DNS

  • A and CNAME
  • MX
  • TXT
03

Email platform

  • Mailboxes
  • Aliases
  • Policies
04

Deliverability

  • SPF
  • DKIM
  • DMARC
/ Built around the business

We start with what the business depends on.

Domains and email are easy to neglect and costly to lose. We document, configure, and watch renewals.

  • 01Know what you run.
  • 02Document access and configuration.
  • 03Monitor before it breaks.
  • 04Keep things updated.
  • 05Plan for recovery.
  • 06Improve over time.
/ Beyond fixing things

Routine technology work benefits most from automation.

Health checks, alerts, and routine maintenance can be automated so issues are caught earlier and handled consistently. Judgement-based decisions stay with people.

  1. 01Identify
  2. 02Simplify
  3. 03Connect
  4. 04Automate
  5. 05Optimize
  • Uptime monitoring
  • Automated backups
  • Alerting
  • Patch scheduling
  • Log monitoring
  • Certificate renewals
  • Ticket routing
  • Performance dashboards
Business Automation →
/ Who we help

Built for businesses in these situations.

01

New businesses

Setting up professionally.

02

Businesses changing provider

Migrating email.

03

Owners with scattered domains

Needing order.

04

Teams with delivery problems

Needing diagnosis.

/ How we can work together

Choose how much you want us to manage.

Discuss Your Project →
  1. 01

    Setup

    Configure domain and email.

  2. 02

    Migration

    Move providers.

  3. 03

    Cleanup

    Document and organize.

  4. 04

    Managed Administration

    Ongoing.

/ The RightBPO model

Managing technology is more than keeping it on.

01Connected

Build.

Set up documentation, access, and baseline controls for domain & Business Email.

02This service

Operate.

Run domain & Business Email day to day with monitoring, maintenance, and support.

03Connected

Automate.

Automate routine checks and maintenance around domain & Business Email.

04Connected

Grow.

Improve reliability and performance of domain & Business Email over time.

/ What you get

More than fixes.

What’s included depends on the scope and environment. Coverage and response expectations are agreed up front.

01

Documentation

  • Domain inventory
  • DNS records
02

Setup

  • Mailboxes
  • Authentication
03

Migration

  • Mail moved
  • Cutover plan
04

Administration

  • User changes
  • Renewal calendar
/ Frequently asked questions

Frequently asked questions.

/ Domain & Business Email

Need domain & Business Email? Let’s scope it together.

Tell us what you need, where you are today, and what you want to improve. We’ll help define the right scope and approach.