Managed Technology

Make sure you can get your data back.

Backup configuration, monitoring, restore testing, and recovery planning for websites, systems, and data.

Backup setup · Monitoring · Restore tests · Retention · Recovery plans
/ The problem

Many backups fail when needed.

Untested backups give false comfort.

  1. 01

    Backups are unverified

    Nobody has tested a restore.

  2. 02

    Coverage is partial

    Some systems are not backed up.

  3. 03

    Retention is unclear

    Old copies are lost or kept indefinitely.

  4. 04

    No recovery plan

    Teams improvise during an outage.

Tested backups and a recovery plan turn data loss into a manageable event.

/ What we manage

Backup services we can provide.

  • 01

    Backup configuration

    Scheduled backups for sites and systems.

  • 02

    Offsite storage

    Keeping copies in a separate location.

  • 03

    Monitoring

    Alerts when backups fail.

  • 04

    Restore testing

    Verifying backups can be restored.

  • 05

    Retention planning

    Deciding how long copies are kept.

  • 06

    Recovery documentation

    Steps for restoring service.

/ Our process

How backup is delivered.

Six stages from first conversation to ongoing improvement, each mapped to the RightBPO Build · Operate · Automate · Grow framework.

Stage 04

Test. Perform a restore test.

Build
  1. 01

    Inventory

    Build

    List systems and data that need protection.

  2. 02

    Plan

    Build

    Define frequency, retention, and recovery needs.

  3. 03

    Configure

    Build

    Set up backups and storage.

  4. 04

    Test

    Build

    Perform a restore test.

  5. 05

    Monitor

    Operate

    Watch for failures.

  6. 06

    Review

    Operate

    Retest on a schedule.

/ Technology

The environment decides the approach.

Coverage, monitoring, and response expectations are defined for your environment before the engagement begins.

01

Sources

  • Websites
  • Databases
  • File storage
  • Cloud accounts
02

Storage

  • Offsite copies
  • Encryption options
03

Schedule

  • Frequency
  • Retention
04

Recovery

  • Restore tests
  • Runbook
/ Built around the business

We start with what the business depends on.

A backup is only useful if it can be restored. We test restores and document recovery steps.

  • 01Know what you run.
  • 02Document access and configuration.
  • 03Monitor before it breaks.
  • 04Keep things updated.
  • 05Plan for recovery.
  • 06Improve over time.
/ Beyond fixing things

Routine technology work benefits most from automation.

Health checks, alerts, and routine maintenance can be automated so issues are caught earlier and handled consistently. Judgement-based decisions stay with people.

  1. 01Identify
  2. 02Simplify
  3. 03Connect
  4. 04Automate
  5. 05Optimize
  • Uptime monitoring
  • Automated backups
  • Alerting
  • Patch scheduling
  • Log monitoring
  • Certificate renewals
  • Ticket routing
  • Performance dashboards
Business Automation →
/ Who we help

Built for businesses in these situations.

01

Website owners

Protecting content.

02

Businesses with key data

Needing recovery.

03

E-commerce stores

Protecting orders.

04

Teams after an incident

Fixing gaps.

/ How we can work together

Choose how much you want us to manage.

Discuss Your Project →
  1. 01

    Backup Setup

    Configure and test.

  2. 02

    Backup Review

    Audit existing backups.

  3. 03

    Managed Backup

    Ongoing monitoring and tests.

  4. 04

    Recovery Planning

    Document procedures.

/ The RightBPO model

Managing technology is more than keeping it on.

01Connected

Build.

Set up documentation, access, and baseline controls for backup.

02This service

Operate.

Run backup day to day with monitoring, maintenance, and support.

03Connected

Automate.

Automate routine checks and maintenance around backup.

04Connected

Grow.

Improve reliability and performance of backup over time.

/ What you get

More than fixes.

What’s included depends on the scope and environment. Coverage and response expectations are agreed up front.

01

Plan

  • Coverage map
  • Retention policy
02

Setup

  • Backup jobs
03

Testing

  • Restore test report
04

Documentation

  • Recovery runbook
/ Frequently asked questions

Frequently asked questions.

/ Backup

Need backup? Let’s scope it together.

Tell us what you need, where you are today, and what you want to improve. We’ll help define the right scope and approach.